Privacy Policy

Introduction

Ken Murray Design ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our 3D printing and scanning services.

Information We Collect

Personal Information

• Name and contact information (email, phone, address)

• Billing and shipping addresses

• Payment information (processed securely through third-party payment processors)

• Account credentials if you create an account

Project Information

• Design files and specifications you provide

• Project details and requirements

• Communication regarding your orders

• Photos of items for scanning services

Website Usage Information

• IP address and browser information

• Pages visited and time spent on our site

• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Communicate with you about your projects

• Provide customer support

• Improve our services and website

• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who help us operate our business (payment processors, shipping companies)

• Legal authorities when required by law

• Business partners only with your explicit consent

Design File Security

Your design files and project information are treated with utmost confidentiality:

• Files are stored securely and access is limited to authorized personnel

• We do not share, reproduce, or use your designs for any purpose other than completing your order

• Files are deleted from our systems after project completion (unless you request otherwise)

• We maintain appropriate technical and organizational security measures

Your Rights

You have the right to:

• Access and review your personal information

• Request corrections to your information

• Request deletion of your information

• Receive a copy of your data in a portable format

Data Retention

We retain your personal information only as long as necessary to:

• Complete your orders and provide ongoing support

• Comply with legal obligations

• Resolve disputes and enforce agreements

Cookies and Tracking

Our website uses cookies to:

• Remember your preferences

• Analyze website traffic and usage

• Provide personalized experiences

• Enable certain website features

You can control cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Ken Murray Design Email: info@kmedesign.com